Frequently Asked Questions
Find answers to common questions about our products and services
Are elago cases compatible with wireless charging?
Yes, most of our silicone and TPU cases are designed to be thin enough to support Qi-standard wireless charging without removing the case.
Do you use real silicone for your accessories?
We use high-grade, non-toxic liquid silicone that provides a soft-touch finish and durable protection for your electronic devices.
Will the AirPods case cover slip off over time?
Our cases feature an anti-slip coating inside the cap to ensure a secure fit. If it loosens, simply clean the interior with a damp cloth to restore grip.
Do your Apple Watch stands include the charging cable?
Our stands are designed as housing structures for your original Apple charging cables; the cables themselves are not included.
How do I clean my elago silicone products?
You can easily clean our products using a damp cloth or a mild soap solution. Avoid harsh chemicals to preserve the matte finish.
Are your products covered by a warranty?
Yes, we offer a 1-year limited warranty on manufacturing defects to ensure you receive the highest quality protection.